Services How It Works Demo Portfolio About FAQ Book Free Call
Newcastle-based · Serving the North East

The North East
Deserves to Compete.

Small businesses across Newcastle, Sunderland and Gateshead are being left behind by the South. AIgnite gives you the same AI automation big companies use — save time, cut costs and get your creativity back.

Book a Free Call See How It Works
10+
Hours saved per week
£0
Upfront to get started
48hr
Average build time
NE
Proudly local
Credentials

Built on Real Experience

Baker Hughes
Purchasing Intern · Global Placement
Currently on placement at a global energy company operating in 120+ countries. Using Microsoft Copilot, Power Automate and Power BI professionally to reduce critical path lead times in procurement.
Northumbria Students Union
Student Trustee & Company Director
Board-level director of a registered charity with £4M turnover, serving 30,000+ students. Strategic governance and organisational decision-making at scale.
Northumbria University
Business Incubator · Mentor: Lee Longstaff
AIgnite is backed by Northumbria University's Business Incubator Programme, mentored by Lee Longstaff — supporting North East entrepreneurship and emerging tech ventures.
webuyanycar · Opencast B Corp
Commercial & Consultancy Experience
Involved in £100k+ purchasing decisions at webuyanycar. Consultant experience with Opencast B Corp — product delivery and software consultancy with a leading ethical tech firm.
Services

What AIgnite Builds For You

Repetitive admin is costing you hours every week. I build simple systems that handle it automatically — so you can focus on what you love.

Booking Automation

Customers book, you get notified, reminders go out automatically. No more back-and-forth messages or missed appointments.

Clinics · Trades · Studios

Order & Operations

Orders logged, supplier batches scheduled, customer updates sent — all tracked on a dashboard without lifting a finger.

Print · Retail · Product Businesses

Customer Communication

Follow-ups, review requests and status updates sent to the right customer at exactly the right time. Automatically.

Any Service Business

Marketing & Analytics

Track every lead, see where customers come from, monitor revenue and get weekly AI insights — all in one place.

Trades · Clinics · Local Business
The Process

From First Call to Autopilot

Three steps. No jargon. No complexity.

1

We Audit Your Process

We look at your current enquiry and booking flow, find where time is being lost and identify exactly where automation can help.

2

We Build Your System

A custom automated system built around your business using tools you already have or can access for free. Live within 48 hours.

3

You Never Miss an Enquiry

Bookings confirmed, leads tracked, customers updated — all automatically. Your time and revenue are protected.

How It Works

Booking Automation Visualised

From first enquiry to confirmed appointment — every step automated, nothing missed.

AIgnite — Booking Automation Flow
Automated
Step 01
Enquiry Received
Client sends a DM on Instagram or submits a contact form at any time of day or night.
Any Channel
Step 02
Instant Automated Reply
A personalised response is sent within seconds — with a booking link showing real availability.
Under 60 Seconds
Step 03
Appointment Confirmed
Client selects a slot, confirmation is sent automatically. Deposit collected if required. You're notified.
Zero Manual Input
Automated DM Reply
Client · 10:52pm
Hi, are you available Saturday for lip filler?
AIgnite System · 10:52pm Automated
Hi! We have availability Saturday — select your slot here and confirmation comes straight to you.
Client · 10:54pm
Booked for 11am — perfect, thank you.
Enquiry to booking 2 minutes 14 seconds
Appointment Reminder Sequence
Sarah M.
Sat 11:00am
Lip Filler · 45 mins
24hr reminder sent
Jessica T.
Sat 1:00pm
Anti-Wrinkle · 30 mins
2hr reminder sent
Emma R.
Sat 3:00pm
Skin Booster · 60 mins
Booking confirmed
Auto-ReplyDM · Active
ConfirmationEmail + SMS
24hr ReminderSMS · Active
Review RequestPost-appointment
No-Show Follow-upAuto-reschedule
Get This For Your Business — Free 20 Min Call
Portfolio & Proof

Real Work. Real Results.

Analytical and automation capability built across real businesses and professional environments.

Tableau

Customer Churn Dashboard

A telecom business was losing customers without knowing why. Built a mobile Tableau dashboard across 6,687 customers that identified a 71% churn rate among inactive international plan users.

Power BI

Supplier Performance Dashboard

Procurement teams had no visibility on supplier reliability. Built a Power BI dashboard tracking delivery performance, lead times and cost variance across multiple suppliers in real time.

SQL

Procurement Data Analysis

Used SQL to automate data extraction and analysis, reducing manual reporting time and surfacing cost-saving opportunities previously hidden in spreadsheets.

Baker Hughes · Microsoft Copilot

Enterprise AI Automation

Currently using Microsoft Copilot, Power Automate and Power BI at a global energy company in 120+ countries to reduce critical path procurement lead times at scale.

webuyanycar

Commercial Purchasing Decisions

Involved in £100k+ in commercial vehicle purchasing decisions — applying data-driven analysis to high-stakes procurement outcomes in a fast-paced commercial environment.

Opencast B Corp

Software Consultancy

Consultant experience with Opencast B Corp — embedded in product delivery and software consultancy at a leading ethical technology firm.

Social Proof

Building in the North East

Currently working with our first North East clients

Case studies in progress. AIgnite is actively building and documenting real results with local businesses across Newcastle, Gateshead and County Durham.

Currently on placement at Baker Hughes — utilising enterprise AI tools including Microsoft Copilot, Power Automate and Power BI at a global energy company operating in 120+ countries.

Baker Hughes Placement Northumbria Incubator Mentor: Lee Longstaff NSU Student Trustee NECA Backed
120+
Countries Baker Hughes operates in
£100k+
Purchasing decisions at webuyanycar
£4M
NSU charity turnover as Trustee
30k+
Students represented as Director
Maruf Miah

Maruf Miah

Founder · AIgnite · Age 21
Newcastle Northumbria Uni Baker Hughes AI Automation North East
About

21. Newcastle. On a Mission.

I'm a student at Northumbria University, currently on placement at Baker Hughes — a global energy technology company in 120+ countries — where I use Microsoft Copilot, Power Automate and Power BI to automate real procurement processes and reduce critical path lead times.

I built AIgnite to bring the same automation tools global companies use to North East small businesses — at a price that actually makes sense.

Work With Me View Full Portfolio on LinkedIn
FAQ

Questions Answered

What exactly is AI automation?▾

It's using software to automatically handle repetitive tasks your business does regularly — logging orders, sending updates, confirming bookings. Think of it as a system that works 24/7 without mistakes.

I'm not technical at all — is this for me?▾

Absolutely. You don't need to understand any of the tech — that's my job. I build it, test it and hand it over in plain English. If you can use WhatsApp, you can use what I build.

How much does it cost?▾

Every project is different so I don't do one-size-fits-all pricing. Everything starts with a free call where I'll give you a straight, honest quote. Most systems cost a fraction of what a London agency would charge.

How long does it take to build?▾

Most systems are built and live within 48 hours of the discovery call. More complex workflows can take 3–5 days. Either way it's fast — you won't be waiting weeks.

Will this work with tools I already use?▾

Most likely yes. I build on tools like Google Sheets, Calendly, WhatsApp Business and Gmail — things most small businesses already have or can set up for free.

What if something breaks after launch?▾

All projects come with 2 weeks of free support after launch. If anything isn't working the way it should, I'll fix it — no questions asked.

Contact

Let's Talk About Your Business

Book a free 20-minute call. No jargon, no hard sell.

The first call is always free and I reply within 24 hours. Whether you have a specific problem or just want to explore what's possible — get in touch.

📍
Newcastle upon TyneServing the whole North East
📧
hello@aignite.ukReplies within 24 hours
💼
LinkedInConnect with Maruf Miah
🛠
LinkedIn ServicesView my services page
📸
Instagram@marufmiah04
👥
FacebookMaruf Miah